Emotional intelligence
Join us in a personal development program for emotional intelligence. Emotional quotient (EQ) is an emotional competence that implies the ability to understand, control, and manage one's own feelings and the emotions of others for effective problem solving.
16 000
UAH
Cost (payment by installments is possible)
60
hours
20 hours of theory + 40 hours of practice
A Unique Comprehensive Approach to Learning
Format: online
About the program
A brief overview of the program benefits
The program will help you develop the ability to understand and manage your own emotional state, improve communication and confidence in professional and personal interactions.
Total duration of the program: 60 hours (20 hours of theory + 40 hours of practice).
Target group
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To everyone who wants to develop the ability to understand and manage their own emotional state to improve the quality of life.
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To those who strive to enhance the effectiveness of workplace communication and acquire assertive behavior skills.
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To those who wish to understand their internal limitations and increase confidence in professional and personal interactions.
Program Objectives
You will learn how to recognize and control your own emotions, identify and resolve conflicts in time, protect yourself from aggression and manipulation, as well as develop motivation and confidence to achieve the goals you set.
Understand, recognize, and manage your own emotions and the emotions of others.
Effectively build communication with friends, colleagues, and relatives.
Understand your limitations and develop motivation to accomplish your tasks.
Diagnose stress and manage emotional state.
Detect in time, overcome disagreements and resolve disputes at work and at home more quickly and easily.
Resist aggression and pressure, and withdraw from manipulation.
Objectives of the program
The concept of emotional intelligence, its components and the connection between them.
Development of emotional awareness and drama of emotional intelligence.
Neurophysiological Foundations of Emotional Intelligence.
Functions of the psyche and the connection of emotions with needs.
Psychological mechanisms of perception and understanding.
Understanding and managing your own emotions: basic principles.
Empathy and interpersonal relationship.
Understanding and main techniques of working with the emotions of others.
Tools for Managing the Emotional Background of Interaction. Behavior Styles in Difficult Dialogues.
Development of emotional mindfulness: aspects and tools. Assertive interaction for the constructive development of relationship, considering everyone's needs.
Stages of psychosocial development of personality: tasks and difficulties.
Personality boundaries: awareness and observance. The connection of emotions with the violation of personal boundaries.
Stress response mechanism and mental self-regulation: coping strategies for overcoming stressful situations.
Psychological resistance and resilience.
Author of the program
Tetiana Bilyk is an accredited international mediator (CEDR, UK, 2009; MiKK, Germany, 2022), trainer, and Chair of the Board of the NGO ITC "Mediation School". She is also the Chair of the Board of the NGO "Ukrainian Mediators League" and co-founder and Chair of the Supervisory Board of the NGO "Association of Family Mediators of Ukraine".
She serves as the representative of ISS (International Social Service, General Secretariat, Switzerland) in Ukraine within the framework of cooperation on international family mediation.
Tetiana is a member of the Institute for Integrative Mediation (Germany), a member of the Family Mediators Association (UK), a practicing psychologist, and a psychotherapist.
Co-trainers are practicing family mediators of ITC "Mediation School".
