Building Trust at the First Contact in Mediation: Webinar by Tetiana Bilyk
3 days ago
1 min read
Updated: 1 day ago
At the invitation of "Mediation Space" in Khmelnytskyi, on September 26, 2026, Tetiana Bilyk conducted a webinar on the topic: "Building trust at the first contact with conflict parties in mediation."
Trust is not given as a gift — it is earned through consistent actions, ethical behavior, and a sincere desire to help the parties resolve their conflicts. Mediators who master the art of building trust create the foundation for more effective and sustainable solutions. By ensuring neutrality, safety, empathy, competence, transparency, and constructive communication, mediators can transform conflict into an opportunity for mutual understanding and reaching an agreement.
